Position title
Amazon Recruitment 2023 - Free Job Alerts - Customer Service Representative Post
Job Location
India
Remote work from: India




Base Salary
USD13,500-USD19,500 Per month
Qualifications

12th, Graduate

Employment Type
Full-time





Description

Amazon Recruitment 2023

Amazon is one of the world's most customer-centric companies. We strive to provide the best customer experience by delivering unparalleled service, selection, and convenience. Join our dynamic team and help us shape the future of retail.

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Responsibilities:

  1. Customer Support: Provide exceptional customer service by responding to customer inquiries and resolving issues via phone, email, and chat. Address customer concerns, answer product-related questions, and guide them through their shopping journey on Amazon.
  2. Problem Solving: Proactively identify and resolve customer issues with empathy and efficiency. This includes handling order discrepancies, product inquiries, and delivery concerns, ensuring every customer has a positive experience with Amazon.



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Skills:

  1. Excellent Communication: Strong verbal and written communication skills are essential. Customer Service Representatives should be able to express themselves clearly and concisely, ensuring customers receive accurate and helpful information.
  2. Empathy and Patience: Display empathy and patience when dealing with customer inquiries and complaints. The ability to understand and relate to customers' concerns is crucial for resolving issues effectively.
  3. Adaptability: Customer service situations can vary widely. The ability to adapt to different customer needs, work under pressure, and learn quickly is essential in this role.

Qualifications:

  1. High school diploma or equivalent.
  2. Previous customer service experience is a plus but not mandatory.
Important Links

Find the Link in Apply Now Button



Date posted
November 2, 2023
Valid through
March 31, 2024
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Position: Amazon Recruitment 2023 - Free Job Alerts - Customer Service Representative Post

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