Position title
Big Basket Recruitment 2023 - Vacancy Job Alert - Customer Support Analyst Post
Job Location
India
Remote work from: India




Base Salary
USD13,000-USD19,000
Qualifications

10th/12th Passed

Employment Type
Full-time





Description

Big Basket Recruitment 2023

We are looking for a talented and experienced Customer Support Analyst to join our team. The ideal candidate will have a strong understanding of customer service principles and practices, as well as experience in providing customer support. The Customer Support Analyst will be responsible for providing excellent customer support to BigBasket customers.

Responsibilities:

  • Provide excellent customer support to BigBasket customers via phone, email, and chat
  • Resolve customer issues and complaints in a timely and efficient manner
  • Escalate complex issues to the appropriate team for resolution
  • Provide feedback to the team on customer feedback and trends
  • Stay up-to-date on BigBasket products and services



Big Basket Jobs Near Me

Skills:

  • Strong understanding of customer service principles and practices
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Ability to remain calm and professional under pressure
Important Links

Find the Link in Apply Now Button



Date posted
September 7, 2023
Valid through
December 31, 2023
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Position: Big Basket Recruitment 2023 - Vacancy Job Alert - Customer Support Analyst Post

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