Flipkart Recruitment 2023

As a Customer Service Executive at Flipkart, you will play a pivotal role in ensuring the highest level of customer satisfaction. You will have the opportunity to interact with customers, address their inquiries, and resolve their issues, providing top-notch assistance in a fast-paced and dynamic environment.

Flipkart Career

Responsibilities:

1. Customer Interaction: Engage with customers through various communication channels (phone, chat, email) to address their questions, concerns, and requests in a friendly and professional manner.
2. Issue Resolution: Effectively troubleshoot and resolve customer issues, such as order inquiries, product information, delivery status, and returns, ensuring a swift and satisfactory resolution for the customer.