TCS Recruitment 2023

The Customer Care Agent position at TCS is a great opportunity for a fresher to start their career in the field of customer service. The position requires excellent communication and interpersonal skills, the ability to build relationships with customers, and the ability to work independently and as part of a team. The Customer Care Agent will be responsible for providing customer support to TCS customers, which includes answering customer questions, resolving customer issues, and providing information about TCS's products and services.

Responsibilities

• Answer customer questions
• Resolve customer issues
• Provide information about TCS's products and services
• Process orders and payments
• Handle customer complaints and feedback
• Maintain a clean and organized work environment